AI for Small Businesses: What Actually Works (and What's Hype)
AI that saved real money, and AI that got switched off within a month. The honest difference.
Thinking out loud
Software, AI, business systems, lessons from building, and things I find interesting — including the prices nobody wants to quote and the projects I'd talk you out of.
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Your First AI Agent Should Be Boring
The agents that earn their keep are narrow, reversible and dull. Here's the line between a job an agent can finish and one it should never be handed.
- AI
- Automation
- Operations
Turning Customer Requests Into Completed Work
Requests arrive in a hundred different shapes, and the real cost is everything a person does before they can answer one. Here is how we architect an agent to do that part.
- AI
- Automation
- Operations
How Much Does a Custom Web App Really Cost?
Nobody wants to give you a number, so I will. What custom software actually costs in 2026.
- Web Apps
- Pricing
- Business
5 Business Processes You Should Automate First
The five quiet processes that eat a day a week in most small businesses — and how to fix each.
- Automation
- Business
- Operations
Website vs Web App: Which Does Your Business Actually Need?
One costs thousands and takes weeks. The other, tens of thousands and months. Which is yours?
- Web Apps
- Business
- Getting Online
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